Step 1: Navigate to Customers > All Customers
Step 2: Search the customer record and click edit
Step 3: On customer record, click Reward Points then click Add or Deduct Points button.
Step 4: Fill in the necessary information and click apply to save the changes
1) Set the action either Add or Deduct
2) Set the amount of points you want to add or deduct
3) Set whether the point will expire or not (This option only available for add points)
4) Set the point expiry date (This option only available for expire behavior at no 3)
5) Set a comment for reference
6) Select this to make this adjustment visible to customer
7) Click apply button to save the changes
Note: Click Reward Points history then check the history record for your reference