For partial refund store credit, kindly select the order that you wish to refund store credit, and click on Credit Memo
- Tick the Return to Stock box on the item that you wish to refund store credit. Item that not refundable please untick the box and Qty to Refund change to 0. After done, click on Update Qty's button.
- Tick the Email Copy of Credit Memo if you wish to send out email to customer.
- Tick Refund to Store Credit and check the amount whether it is correct.
Then click on Refund Offline.