1. Sales

[General] Sales Menu
Menu Options Orders When an order is placed, a sales order is created as a temporary record of the transaction. Payment has not been processed, and the or...
Mon, 7 Feb, 2022 at 4:41 PM
[Orders] Introductions
Orders The Orders grid lists all current orders and tracks their progress and order status through the workflow. An easy way to understand the basic proces...
Fri, 4 Feb, 2022 at 9:09 AM
[Orders] Order Workflow
When a customer places an order, a sales order is created as a temporary record of the transaction. In the Orders grid, sales orders initially have a status...
Fri, 4 Feb, 2022 at 9:09 AM
[Orders] Uncancel Order
Issue Order payment reached timeout and Magento will update the order to cancel status. But payment was successful after the timeout and it not able to cha...
Fri, 4 Feb, 2022 at 9:08 AM
[Orders] Refund shipping fees because customer self pickup the order
The process is you have to complete the order first by creating shipment since the order product consider delivered to customer. Then you create a credit me...
Fri, 4 Feb, 2022 at 9:08 AM
[Orders] Status
Testing
Mon, 7 Feb, 2022 at 4:42 PM
[Invoices] Print Invoice issue
When client try to print the invoice, it show the above error message. This is related to the image logo add to invoice Troubleshoot 1) Check Sto...
Fri, 4 Feb, 2022 at 9:10 AM
[Invoices] Creating an Invoice
Creating an invoice for an order moves it to a state in which it cannot be canceled or changed. A new invoice page looks similar to a completed order, with ...
Fri, 4 Feb, 2022 at 9:10 AM
[Store Credit] Full Refund Store Credit
For fully refund store credit, kindly select the order that you wish to refund store credit, and click on Credit Memo - Tick the Return to Stock boxes...
Wed, 16 Mar, 2022 at 2:14 PM
[Store Credit] Partial Refund Store Credit
For partial refund store credit, kindly select the order that you wish to refund store credit, and click on Credit Memo - Tick the Return to Stock box...
Wed, 16 Mar, 2022 at 2:19 PM